Hello

Yes whse open 8h00 at 16h30

Mathieu Robert Lepine

Transport / Entreposage / Warehousing
Chef d’Équipe, Service à la Clientèle

Team Lead, Customer Service

____________________________________________

____________________________________________

Tél/Phone	:	514-636-0852	Ext. 230
Cell	:	514-291-0226
Fax	:	514-636-9034
Web	:	www.simard.ca

For container returns empty/ful
Pour les retours de conteneurs vides et pleins
retourcontainer@simard.ca

From: Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>
Sent: Tuesday, March 17, 2026 2:03:51 PM
To: Luc Delobel - PG <luc@provenancegrainways.com>; Mathieu Lepine <MLepine@simard.ca>
Cc: Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>
Subject: Re: Warehouse Release Lot # 01092025

ATTENTION! Courriel Externe. Ne pas cliquer les liens ou ouvrir les pièces jointes à moins qu'elles ne proviennent d'un expéditeur fiable.
CAUTION! External Email. Please do not click links or open attachments unless from a trusted sender.

Hi Mathieu,

My carrier is on his way, ETA 15:00

It is good for you ?

Thank you

Andréanne Patenaude

Superviseur expérience client et Qualité /

Customer Experience and Quality Supervisor

T: 450-906-8919

De : Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>
Envoyé : 17 mars 2026 09:15
À : Luc Delobel - PG <luc@provenancegrainways.com>; Mathieu Lepine <MLepine@simard.ca>
Cc : Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>
Objet : Re: Warehouse Release Lot # 01092025

Hi Team Simard,

Is it possible to schedule a pickup at Simard's for tomorrow at 11:00 a.m.?

Thank you

Andréanne Patenaude

Superviseur expérience client et Qualité /

Customer Experience and Quality Supervisor

T: 450-906-8919

De : Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>
Envoyé : 17 mars 2026 09:08
À : Luc Delobel - PG <luc@provenancegrainways.com>; Mathieu Lepine <MLepine@simard.ca>
Cc : Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>
Objet : Re: Warehouse Release Lot # 01092025

Hi,

We don't have any openings today, but we do tomorrow at 2:45 p.m.

Please confirm

Andréanne Patenaude

Superviseur expérience client et Qualité /

Customer Experience and Quality Supervisor

T: 450-906-8919

De : Luc Delobel - PG <luc@provenancegrainways.com>
Envoyé : 16 mars 2026 19:51
À : Mathieu Lepine <MLepine@simard.ca>
Cc : Simon Charles Bynoe <SBynoe@simard.ca>; Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>; Canada Logistics <canadalogistics@provenancegrainways.com>
Objet : Re: Warehouse Release Lot # 01092025

I’m confused. So this was NOT picked up today?

@andreanne, if that’s the case, what happened? Will a truck come tomorrow?

Please advise.

Thank you,

Luc Delobel

Canada Operations Manager & International Development - Provenance Grainways LLC

Madrid • ES

Le mar. 17 mars 2026 à 12:42 AM, Mathieu Lepine <MLepine@simard.ca> a écrit :

Hello

No the pick up is not done

Can you please advice if will be tomorow

Mathieu Robert Lepine

Transport / Entreposage / Warehousing
Chef d’Équipe, Service à la Clientèle

Team Lead, Customer Service

____________________________________________

____________________________________________

Tél/Phone

:

514-636-0852

Ext. 230

Cell

:

514-291-0226

Fax

:

514-636-9034

Web

:

www.simard.ca



For container returns empty/ful
Pour les retours de conteneurs vides et pleins
retourcontainer@simard.ca

From: Luc Delobel - PG <luc@provenancegrainways.com>
Sent: Monday, March 16, 2026 7:19:08 PM
To: Simon Charles Bynoe <SBynoe@simard.ca>
Cc: Mathieu Lepine <MLepine@simard.ca>; Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>; Canada Logistics <canadalogistics@provenancegrainways.com>

Subject: Re: Warehouse Release Lot # 01092025

ATTENTION! Courriel Externe. Ne pas cliquer les liens ou ouvrir les pièces jointes à moins qu'elles ne proviennent d'un expéditeur fiable.
CAUTION! External Email. Please do not click links or open attachments unless from a trusted sender.

Hi Simon,

Ok, great! Thanks for the update. I appreciate it.

Catch you later!

Luc Delobel
Canada Operations Manager & International Development - Provenance Grainways LLC

Madrid • ES

Le mar. 17 mars 2026 à 12:15 AM, Simon Charles Bynoe <SBynoe@simard.ca> a écrit :

Hi Luc,

It's currently on my dock being offloaded, it be empty in 20 minutes

Simon Bynoe

Chef d'entrepôt

Warehouse Chief

____________________________________________

Tél/Phone : 514-636-9411 Ext: 266

Cel : 514-210-0869

From: Luc Delobel - PG <luc@provenancegrainways.com>
Sent: Monday, March 16, 2026 7:13:31 PM
To: Mathieu Lepine <MLepine@simard.ca>
Cc: Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>; Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>

Subject: Re: Warehouse Release Lot # 01092025

ATTENTION! Courriel Externe. Ne pas cliquer les liens ou ouvrir les pièces jointes à moins qu'elles ne proviennent d'un expéditeur fiable.
CAUTION! External Email. Please do not click links or open attachments unless from a trusted sender.

Hello everyone,

Was this pick up today? Please advise when you can.

Thank you,

Luc Delobel
Canada Operations Manager & International Development - Provenance Grainways LLC

Madrid • ES

Le lun. 16 mars 2026 à 8:02 PM, Mathieu Lepine <MLepine@simard.ca> a écrit :

Good morning

Can you please advice the Eta for the pick up please

Merci et bonne journée!

Thank you and have a good day!

Mathieu Robert Lepine

Transport / Entreposage / Warehousing
Chef d’Équipe, Service à la Clientèle

Team Lead, Customer Service

____________________________________________

____________________________________________

Tél/Phone

:

514-636-0852

Ext. 230

Cell

:

514-291-0226

Fax

:

514-636-9034

Web

:

www.simard.ca



For container returns empty/ful
Pour les retours de conteneurs vides et pleins
retourcontainer@simard.ca

From: Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>
Sent: March 12, 2026 1:22 PM
To: Mathieu Lepine <MLepine@simard.ca>; Luc Delobel - PG <luc@provenancegrainways.com>; Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>
Subject: Re: Warehouse Release Lot # 01092025

ATTENTION! Courriel Externe. Ne pas cliquer les liens ou ouvrir les pièces jointes à moins qu'elles ne proviennent d'un expéditeur fiable.
CAUTION! External Email. Please do not click links or open attachments unless from a trusted sender.

You don't often get email from andreanne.patenaude@boutin3pl.com. Learn why this is important

Hello,

yes, confirm on our side !

Good day

Andréanne Patenaude

Superviseur expérience client et Qualité /

Customer Experience and Quality Supervisor

T: 450-906-8919

De : Mathieu Lepine <MLepine@simard.ca>
Envoyé : 12 mars 2026 13:16
À : Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>; Luc Delobel - PG <luc@provenancegrainways.com>; Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>
Objet : RE: Warehouse Release Lot # 01092025

Good morning

Sure appt is book at 10:00 on Monday?

#PO - 31626S2B

Adress

5500 Trans Canada

POINTE CLAIRE (QC)

H9R 1B6

Merci et bonne journée!

Thank you and have a good day!

Mathieu Robert Lepine

Transport / Entreposage / Warehousing
Chef d’Équipe, Service à la Clientèle

Team Lead, Customer Service

____________________________________________

____________________________________________

Tél/Phone

:

514-636-0852

Ext. 230

Cell

:

514-291-0226

Fax

:

514-636-9034

Web

:

www.simard.ca



For container returns empty/ful
Pour les retours de conteneurs vides et pleins
retourcontainer@simard.ca

From: Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>
Sent: March 12, 2026 1:07 PM
To: Luc Delobel - PG <luc@provenancegrainways.com>; Mathieu Lepine <MLepine@simard.ca>; Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>
Subject: Re: Warehouse Release Lot # 01092025

ATTENTION! Courriel Externe. Ne pas cliquer les liens ou ouvrir les pièces jointes à moins qu'elles ne proviennent d'un expéditeur fiable.
CAUTION! External Email. Please do not click links or open attachments unless from a trusted sender.

This is the first time you received an email from this sender (andreanne.patenaude@boutin3pl.com). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.

Certaines personnes qui ont reçu cet e-mail ne reçoivent pas souvent de e-mail de la part de andreanne.patenaude@boutin3pl.com. Pourquoi c’est important

Hi Mathieu,

Is it possible to have an appointment at 10:00 on Monday?

#PO - 31626S2B

Please confirm

Thank you

Andréanne Patenaude

Superviseur expérience client et Qualité /

Customer Experience and Quality Supervisor

T: 450-906-8919

De : Luc Delobel - PG <luc@provenancegrainways.com>
Envoyé : 12 mars 2026 12:36
À : Mathieu Lepine <MLepine@simard.ca>; Simon Charles Bynoe <SBynoe@simard.ca>; Canada Logistics <canadalogistics@provenancegrainways.com>; Andreanne Patenaude <andreanne.patenaude@boutin3pl.com>
Objet : Warehouse Release Lot # 01092025

Hi Mathieu,

Please see attached the warehouse release for the lot below.

LOT#

Product Description

SUPPLIER

W.H. LOCATION

O1092025

White Conventional Brazilian Quinoa Bulk Totes

Floryl

Simard Montreal

This lot will move out of the T CAN warehouse on Monday, March 16.

I ccd Andreanne Patenaude, who will coordinate the freight on our behalf.

Let me know if you have any questions.

Thank you,

--

Luc Delobel

Canada Operations Manager & International Development - Provenance Grainways LLC

Madrid • ES

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